The Deferred Work Items page shows the distribution of deferred work items across different item types. An abnormal number of activities with a deferred status may indicate that there are not enough background engines available.
Navigation: Applications Dashboard > (pull-down menu) Workflow Manager > (B) Go > Workflow Metrics > Work Items > Deferred
To view work items with a different status, choose the status you want from the View pull-down menu and click the Go button. You can view items with the following statuses:
Deferred Work Items
For each work item type, the Deferred Work Items page displays the work item type name and the number of deferred work items of that type. Click any column heading to sort the list by that column.
To filter the item types displayed in the list, select an item type property and an operator from the Filter By pull-down menus, enter a filter value in the text field, and click the Go button. You can filter by the following properties:
Work item type display name
Work item type internal name
Number of deferred work items of this type
To view details for work items of a particular item type, either click the item type link in the Work Item Type column, or select the item type and click the View Details button.
This page shows details about deferred work items of a particular item type.
Navigation: Applications Dashboard > (pull-down menu) Workflow Manager > (B) Go > Workflow Metrics > Work Items > Deferred > (B) View Details
To view work items with a different status, choose the status you want from the View pull-down menu and click the Go button. You can view items with the following statuses:
Deferred Work Items
This region displays the distribution of deferred work items that are currently at various activity stages within the workflow process. For each activity stage, the list displays the activity internal name and the number of deferred work items at that stage. Click any column heading to sort the list by that column.
By default, the list shows active work items that started within the last 30 days. To view deferred work items that started within a different period, enter a number of days in the Filter Results By Start Date Within Last _ Days option and click the Go button.
To view details about the work items at a particular activity stage, either click the activity stage link in the Work Item Activity Stage column, or select the activity stage and click the View Details button.
This page shows details about deferred work items that are currently at a particular activity stage within a particular item type.
Navigation: Applications Dashboard > (pull-down menu) Workflow Manager > (B) Go > Workflow Metrics > Work Items > Deferred > (B) View Details > (B) View Details
To view work items with a different status, choose the status you want from the View pull-down menu and click the Go button. You can view items with the following statuses:
Deferred Work Items
Oracle Workflow Manager displays a list of all deferred activities of the selected stage for work items of the selected item type. By default, the list shows deferred work items that started within the last 30 days. For each activity, the list displays the activity internal name, start date, due date, user assigned to perform the activity, and item key of the work item. Click any column heading to sort the list by that column.
To filter the work items displayed in the list, select an activity property from the Filter Results By pull-down menu, enter a filter value in the text field, and click the Go button. You can filter by the following properties:
Internal name of the deferred activity
Start date within a specified number of days
Due date within a specified number of days
User assigned to perform the activity
Item key of the work item
To abort all work items in the list, click the Abort All button. If you have filtered the list, only the work items currently displayed in the list are aborted.
To suspend all activities in the list, click the Suspend All button. If you have filtered the list, only the work items currently displayed in the list are suspended.
To abort a single work item, select the activity you want and click the Abort button.
To suspend a single activity, select the activity you want and click the Suspend button.
To launch the Workflow Monitor for a work item, select the activity you want and click the Launch Workflow Monitor button.
Note: If you perform an action in the Workflow Monitor that changes the status of the work item, such as aborting the work item, then you must refresh your Oracle Workflow Manager web page in order to see the updated information.