Inactive Requests

Navigation: Site Map > Inactive (under Concurrent Requests)

or

Site Map > Activity Monitors (under Activity) > Concurrent Requests graph (click on the bar for inactive requests)

The list of inactive requests is shown with the following information:

Also, you can click on "Show" under the Details column to see additional details for a request, such as:

Use the Remove Hold button to remove a hold on the inactive request.

Use the buttons to perform the following:

This page can be added to the Support Cart.